Privacy and cookies policy

This privacy and cookies policy (the “Privacy Policy”) informs you about how we use your personal data collected through our website www.sochoux.co.uk (the “Websites”). The Websites is operated by SoChoux Limited. SoChoux Limited is committed to protecting and respecting your privacy in accordance with any applicable data protection laws, such as the Privacy and Electronic Communications Regulations 2003, as updated from time to time. This Privacy Policy applies to any visitors or our customers over the age of 18 that use the Website. This privacy policy may change at any time. Please check back regularly to keep informed of updates to this privacy policy.

Use & Storage of your personal data

We use information held about you in the following ways: 

- To carry out marketing activities such as send you newsletters regarding SoChoux

- To provide you with access to your customer account and basket 

- To fulfil any order(s) that you make over our website

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The website and the data that we collect from you are stored on a host cloud-based server. In certain cases, the personal data that we collect from you under our Customer Information Program may also be stored manually in our workshop. 

Security

All information you provide to us is stored on our secure servers. Any payment transactions that are processed by our trusted third party provider or us will be encrypted using SSL technology. We do not store financial details (credit or debit card numbers) on our system. There are only used by our payment service provider for completion of your payment. 

Unfortunately, the transmission of information via the internet or over mobile networks is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Websites or over mobile networks; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. 

We recommend you the following security measures to enhance your online safety: 

- Keep your account passwords private. 

- When you create a password, do not use dictionary words, your name, email address or other personal data that can be easily obtained. Change frequently your password. 

- Avoid using the same password for multiple online accounts.

Information we collect about you

We may collect the following personal data about you: 

- Full name,

- Email address 

- Billing and delivery postal address 

- User name and password when you open a customer account 

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These personal data may be collected when: 

- You make purchases from the  SoChoux Website or over the phone or in-store on any device 

- You open a customer account on our Website 

- You access and browse our Website

Cookies

Our Website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart phones or tablets) as you browse our website. 

Cookies may be used for many purposes, including, without limitation, remembering you and tracking your visits and activities on the Websites. They also help us to improve the Websites and to deliver a better and more personalized service.

Your rights

You may: 

- access to your personal information 

- update and correct your personal information at any time 

- request that any erroneous information about you be corrected 

- request removing your personal information from our database 

- ask us not to proceed your personal data for marketing purposes 

- unsubscribe from email marketing communications such as newsletters. 

Your rights may be exercised by contacting us at the following address: so@sochoux.co.uk